These General Terms and Sales Conditions of Contract (from now on Sales Conditions) govern the offer and selling of the products on the website historic-brand.com (from now on the Website), with the trademarks "Historic", (from now on the Products). The products are offered for sale by LBW srl with registered office in Via della Stella 64 25062 Concesio (BS), VAT No. and registration number at the Chamber of Commerce Brescia 03929790982 HR no. 574830g, fully paid up capital € 10.
The selling of the products via the website is intended exclusively for the demand of customers who are "consumers" within the meaning of Legislative Decree No. 206 of 6 September 2005 (from now on the Customers). For this reason, LBW srl reserves the right of denying to process orders from persons other than consumers or orders which do not correspond to its own business policy.
The terms of sale do not regulate the provision of services or the selling of products by third parties which are not the LBW. srl but may be represented on the website or be accessible by link, banner or other hypertext links, for which LBW srl accepts no liability.
Conclusion of the contract
To conclude a contract for the purchase of one or more products from the website, customers must complete the electronic order form and electronically submit it to LBW srl. The instructions in the field specified for this purpose must be followed.
In the order form you will find (i) a summary of the essential characteristics of the product ordered, (ii) the price (including applicable taxes or duties), (iii) the possible forms of payment, (iv) the shipping method, (v) the shipping and delivery costs.
Without prejudice to the provisions of point below, the contract shall be deemed to have been concluded when the LBW. srl receives the duly completed order form by electronic means and has verified the correctness of the data entered as well as the acceptance of the conditions of sale. The order form is archived for the period required for the execution of the orders and in any case according to the legal regulations and can be checked by the customers by using the My Account section.
After completion of the contract and acceptance of the order, the LBW. srl sends an order confirmation by e-mail with the information already contained in the order form. LBW. srl has the right to reject the execution of the orders which do not provide a sufficient guarantee for the solvency of the customer or are incomplete or incorrect, or if the products are not available. In such cases, the LBW srl informs the customer by e-mail in due time, stating the reasons why the contract has not been completed and the order is not processed.
Non-availability of products
If the products presented on the website are not or no longer available at the time the customer submits the order form, LBW. srl is responsible for informing the customer in good time or at least within 30 (thirty) days from the day following the dispatch of the order, that the ordered products are not available. If the price has already been paid, LBW SRL will immediately refund the prepayment made by the customer.
Warranty and indication of product prices
LBW. srl only offers products for sale that are labelled with the trademark "Historic". The products are exclusively new, have a high quality, as well as characteristics and production standards typical for the items offered by LBW srl on the market.
The main characteristics of the products are presented on the website in each product information. However, the images and colours of products offered for sale on the website may differ from reality due to colour and light changes caused by the internet browser and the screen used.
The product prices are indicated in Euro. If the price indicated in the product information changes due to the exchange rate in comparison to the currency chosen for payment by the customer, this price is stated in the order confirmation of LBW srl.
All products are provided with a label for identification that is attached with a stitching thread. This label and the corresponding stitching thread are an essential part of the product and must not be removed or damaged in order to avoid the forfeiture of the right of withdrawal (see Right of Withdrawal below)
The payment of the product price and the corresponding shipping and delivery costs must be executed by the customer at the time when he submits the order, using the data provided in the order form. The customer can use the following payment forms:
- credit card
- Bank transfer
The use of credit and debit cards and the financial information (e.g. the credit/debit card number, user code and verification of the owner or the expiration date) are protected by encrypted logs and separate security systems for online transactions. LBW srl shall use the data only for the purpose of completing the purchase transactions and making any refunds on the return of the products, or to prevent defraudation on historic-brand.com and to report it to the police.
Shipping and delivery of the products
The specific terms of shipment and delivery of the products are listed in detail in the section "Shipping & Handling" on this website.
All information about the product and the sale is available through our customer service. All contact details are available under “COMPANY-CONTACT“.
Right of withdrawal
As stated in the "Guarantee & Right of Withdrawal" section, the customer is entitled to revoke the contract concluded with LBW srl within 14 (fourteen) days of receipt of the purchased products, without any costs or reasons. However, it is not possible to exchange the purchased garment for another. Within this period, the customer must send the revocation to LBW srl at the following address:
LBW srl, Via Brescia 60/A 25020 Bassano Bresciano (BS)
The customer must return the product to LBW srl within 14 days from the exercise of the right of withdrawal. To arrange the return, the customer has to fill in the appropriate form available on the CUSTOMER CARE/ORDERS & RETURNS section.
If the customer uses a courier service of his choice for the return of the product, he assumes all liability in case of loss or damage to the product. If LBW srl is uses its own carrier, the customer is exempted from all liability as soon as he has delivered the product to the courier service.
It is agreed and understood that the fulfilment of the following conditions is necessary for the exercise of the right of withdrawal:
The product must not be used, worn, washed, altered or damaged.
The label must still be affixed to this product with the stitching thread, which is a supplementary component of the product, and it must be intact and undamaged.
The product must be returned in the original, undamaged original packaging (except for the opening) in which it was delivered.
- The product must be handed over to the courier within 14 (fourteen) days after receipt of the customer's withdrawal notification.
After receiving the product, LBW srl will make the necessary checks. If the result is positive, LBW srl sends an e-mail confirming the product withdrawal. Reimbursement of the money will be executed within 14 days after receipt of the notification by which the customer exercises the right of withdrawal. This shall not affect the right to withhold the refund until a proof about the dispatch of the product to be returned has been received. Reimbursement will be executed in the same currency as the debit in favour of the credit card or the type of payment the customer has chosen to execute the payment.
If the deadlines and conditions for the exercise of the right of withdrawal have not been observed, the customer is not entitled to the reimbursement of the amounts paid to LBW srl, but only to the return of the product in the state in which it was sent to LBW srl by the customer at his own expeses. Otherwise, that is, if the customer notifies that he does not want the product to be returned, the LBW srl can keep the product in addition to the paid amount of money.
The general conditions of sale are governed by Italian law, in particular by Legislative Decree No. 206 of 6 September 2005 on the Consumer Law, with particular reference to the provisions on distance contracts and by Decree Law No. 70 of 9 April 2003 on certain aspects of the electronic commerce. Jurisdiction for all disputes relating to the purchase of the products and use of the website is at the place of residence of the customer.
Changes and updates
The terms of sale may be changed from time to time, also in the event of any legal changes. The new terms of sale will be effective upon their publication on the website and are always and in any case binding for the customers.